MGA and MCCAA sign MoU to coordinate player protection as dispute gap persists

Malta’s gambling regulator and consumer authority have signed a memorandum of understanding to coordinate on player complaints, the MGA announced on October 23, 2026. The MGA has not ruled on the merits of individual player disputes since April 1, 2019, and the agreement is meant to close part of that gap by sending complaints to whichever authority can act. The MGA’s announcement says the agreement with the Malta Competition and Consumer Affairs Authority establishes a coordinated approach to consumer concerns, complaints and disputes that cross both authorities’ remits, along with a formal framework for communication and information exchange.