eNPS – How we learned to trust our specialists. RedCore case

In this article, Oksana Izmailova, CHRO at RedCore , explores how the company uses employee Net Promoter Score (eNPS) surveys to encourage honest feedback, identify workplace challenges, and turn employee insights into concrete changes that support business growth. If you ask a specialist what they would like to change about their job, you can probably predict the answers in advance: twice the salary, a shorter working week, and better breakfasts. Of course, I'm exaggerating.