Crypto.com to shut Hong Kong consumer app as exchange licence remains pending

Crypto.com has announced plans to discontinue its consumer app services in Hong Kong from Feb. 1, 2027, while continuing to pursue regulatory approval for its institutional exchange. Crypto.com will discontinue its consumer app services in Hong Kong from Feb. 1, 2027, while continuing to pursue regulatory approval for its institutional exchange. Affected customers have been notified of the shutdown and will receive instructions on how to close their accounts and withdraw their remaining funds. The company cited regulatory changes in notices sent to Hong Kong users, although it has not publicly detailed the specific changes behind the decision.