Crypto.com to shut down consumer app in Hong Kong on February 1, 2027

The exchange is winding down retail services in the city while its application for a full trading license remains pending Crypto.com is pulling its consumer app out of Hong Kong. Retail services in the city will stop on February 1, 2027 . The company announced the move on November 2, 2026, which gives users roughly three months to get their affairs in order. The shutdown is the end point of a phased wind-down of Crypto.com’s retail operations in the region. Affected customers have already received emails about the change.